VILA MILE SR / EN / DE / RU / IT Back to site

Privacy Policy

Last updated: 30 September 2026
This is a translation provided for your convenience. The Serbian version of this policy is the authoritative one.

This policy explains what data we collect through the vilamile.rs website, for what purpose and what your rights are. We value your privacy and ask only for what is necessary to reply to you and arrange your stay or event.

Data controller

Vila Mile DOO
Karlovački drum 1a, 21132 Petrovaradin, Serbia
PIB 115898611 · MB 22326244
E-mail: info@vilamile.rs · Phone: 066 8600 555

What data we collect

Through the inquiry form we collect the data you enter yourself:

In addition, for technical reasons we record the IP address the inquiry was sent from, solely to protect against abuse and spam.

Purpose and legal basis

We use the data to answer your inquiry and arrange a booking or event. The legal basis is taking steps at your request before entering into a contract and your consent given by submitting the form. We do not use the data for automated decision-making or profiling.

How long we keep the data

We keep inquiries for as long as needed for communication and a possible booking, then delete them. If a booking is made, we keep data related to the stay in line with our legal obligations.

Analytics (Plausible)

To measure visits we use Plausible Analytics, a privacy-friendly tool. Plausible uses no cookies, collects no personal data and does not track you across other sites. The statistics are aggregate and anonymous.

Cookies

The site uses no tracking or advertising cookies.

Data sharing

We do not sell or share your data with third parties, except where required by law. If you book through Booking.com, that platform is a separate controller of your data and applies its own privacy policy.

Security

The site uses HTTPS encryption and the form is protected against abuse. Only authorised persons have access to received inquiries.

Your rights

You have the right to access your data, and to rectification, erasure, restriction of processing and objection. To exercise these rights, write to us at info@vilamile.rs. You may also lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page, with the date of the last change.